Returns & Refunds policy

Thank you for choosing my digital products! The items are instantly available for download upon purchase and classified as non-returnable under EU consumer protection laws. For this reason, we cannot offer refunds, exchanges, or cancellations once a purchase is completed.

We understand how important it is that your purchase meets your expectations. If you experience issues like downloading, accessing, or using the files, please don’t hesitate to contact me. I am here to help and will do everything possible to ensure you can fully utilize your purchase as intended.

I am committed to your satisfaction and appreciate your understanding of these policies.

Gift cards

• Validity: Gift cards are valid for 12 months from purchase.

• Delivery: All gift cards are digital. You will receive them via email—nothing will be shipped to you.

• Usage: Redeemable on any product in the shop, including templates and resources for interior designers.

• Terms: Non-refundable and cannot be exchanged for cash.

Contact

If you have any questions about our Returns and Refunds Policy, don't hesitate to get in touch with us by e-mail paletteandblueprint@gmail.com