Support

We’re Here to Help!

Got questions about your templates? Need a hand getting started? We’re here to make running your design business easier so you can get back to what you do best—designing.

If you didn’t find what you were looking for in the support sections, feel free to reach out!

📧 Email: info@paletteandblueprint.com
💬 Facebook: Message Us

We’re here to help you every step of the way.

  • Canva

    Our design templates are made for Canva—get started with a free Canva account.

    Canva Free 
  • Google

    We use Google templates—simply create a free Google account to access them.

    Google Account 
  • RemoveBG

    We sometimes use a free background removal tool in our designs templates.

    RemoveBG 

Your Questions, Answered

How do I access my templates after purchase?

Once you complete your purchase, you’ll receive an email with a PDF containing the download links to all your templates. Check your inbox (and spam folder, just in case) to get started right away!

Do I need a Canva account to use the templates?

Yes! The templates are designed for Canva, but don’t worry—you can get started with a free account here: Canva Free Account.

What’s your return policy?

Due to the digital nature of our products, all sales are final. However, if you encounter any issues, please reach out, and we’ll do our best to help! Learn more here.

Can I use these templates for my client projects?

Absolutely! Our templates come with a commercial license, so you can use them for your interior design business. Just remember, reselling or sharing the templates themselves isn’t allowed. Learn more here.

Where can I find tutorials on customizing the templates?

We’ve got you covered! Check out our YouTube Channel for step-by-step product tutorials.

Do you offer customizations for your templates?

Yes, I do offer template customization at an hourly rate. If you’re looking to tailor a template to better fit your brand, feel free to reach out for an estimate at info@paletteandblueprint.com.

Please note that due to high demand, my availability may be limited—but I’ll do my best to accommodate your needs!

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